Share Handling Cancellations Without Tears Do you have a cancellation policy? Is it clearly stated on your web site; on your Terms and Conditions, and in your Rental Agreement? Do you know what you will […]
Share A Bill of Rights for Vacation Renters? I haven’t had a rant for a while so think it’s time to get something that’s been bothering me recently out in the open. Don’t go into this business if […]
Share The Early Bird Could Catch the Booking How quickly do you respond to an enquiry? I was reading a thread on Lay My Hat this morning and was interested in the range of issues this raised. Some […]
Share How To Clear Out The Bad Apples In The Vacation Rental Barrel Vacation rental clients have higher expectations than ever before, and property owners should be giving this trend the attention it deserves. I recently saw a couple of photos submitted to […]
Share How To Minimise The Rental Risks We all want 5 star renters; those who leave the place as if they had never been there; write lovely comments in the guest book, and never call at midnight […]
Share Significantly Not As Described – The SNAD Phenomena There’s a lot of media coverage about vacation rentals at the moment which is interesting as it shows an increased focus on what to many north Americans is a niche […]
Share Should I Raise My Rental Rates? This is a question I hear frequently. Vacation home owners are always reviewing their past occupancy; thinking about improvements and most important of all, considering whether to raise their rates […]
Share How to Be a Vacation Rental Professional I’ve already seen indicators that there will be a lot more rental properties on the market in the coming year. The second home market has always been volatile in uncertain […]
Share When Should You Claim On A Vacation Rental Damage Deposit? I’ve received a lot of emails recently about damage deposits for vacation rentals, and what circumstances should occur before a charge is made. This is a thorny issue and one […]
Share It’s Just a Cottage! I’ve heard the expression, ‘it’s just a cottage’, too many times. Used to make excuses for tired and mis-matched furniture, saggy mattresses, ancient appliances and 70’s décor, it’s a cop […]
