Share VRS064 – How to use reviews to grow your vacation rental business Reviews are more than just an opportunity to pat yourself on the back and bask in the glow of compliments about your home and the service you give. They are […]
Share 10 Ways to Prevent Complaints and Negative Reviews For Your Vacation Rental Oh no…..a negative review! The day you get the first of these is never a happy one and there’s always a knee jerk reaction that will throw you into defensive […]
Share VRS015 – 25 Ways to Attract 5 Star Reviews In this session of Vacation Rental Success I share 25 ways you can make an impact on your guests that will contribute to them writing a great review on your […]
Share The Sure-Fire Way to Get Negative Reviews – and How to Avoid Them I’ve been thinking a lot recently about what happens when things go wrong at a vacation rental and how easy it is to screw up all the goodwill you have […]
Share How we got 60 Reviews and created a loyal band of repeat guests This week saw a milestone at Osprey Cottage and our 60th review. It was from a group who have been to the cottage before but this was the first time […]