Share VRS211 – Paying it Forward with Vacation Rental Owner Bob Garner Who hasn’t dreamed of quitting the day job and enjoying life in an idyllic location, following a passion of meeting people and helping create amazing experiences? This is what Bob […]
Share The Perfect Vacation Rental Welcome Making sure your vacation rental guests have the perfect welcome when they arrive at your property is very important. The first 5 minutes will determine their happiness for the next […]
Share VRS197 – The Essentials of a Vacation Rental Guest Agreement with Bryan Geon of Vacasa We protect our homes in many ways with safety and security systems; video cameras; apps to prevent overcrowding or noise; monitors to prevent overheating or freezing; smoke and CO2 alarms […]
Share VRS195 – Welcoming Vacation Rental Families in Style with Mary Ostyn Creating a family-friendly vacation home is challenging, not least because children of different ages have different needs. Unless you have recent experience of vacationing with a lot of kids in […]
Share VRS192 – 10 Sure-fire Ways to Upset Your Guests at Check In In this solo episode I’m getting back to some basics as I talk about the first 30 minutes your guests experience at your property, and why that is so important […]
Share VRS188 – The Vacation Rental Adventures of Travelling Matt Landau – Part One Have you ever been a guest in a vacation rental in a location you are unfamiliar with? I’ve asked this question of many home owners to find that most have […]
Share VRS187 – The 2017 Vacation Rental Hospitality Survey with David Jacoby of Hostfully The death knell of property managers may be sounding if some vacation rental experts are to be believed. Martin Picard of VReasy talked of this at a VR Tech conference […]
Share YourWelcome – A Digital Vacation Rental Welcome Book We have talked at length, both in blog posts and on the podcast, about the importance of welcoming your guests to your property and how that first impression is invaluable […]
Share VRS125 – What your Vacation Rental guests really want A few years ago, enquiries were simpler. They referenced a simpler way of vacationing and underpinned why vacation rentals were becoming so popular. People asked about the outdoors; the waterfront […]
Share VRS122 – Handling Vacation Rental Complaints and Staying Sane Once upon a time, vacation rental accommodation was called self-catering, and that is what people did. They self-catered. They were self-reliant and generally looked after themselves. If a light bulb […]
