Share Toilet Paper Not Included – Cottage Rental Gone Minimal I consider myself a professional vacation rental owner in that I consider my guests to be paying travellers who deserve respect and trust. So it was with a degree of […]
Share Avoid Negative Trip Advisor Reviews With A Simple Changeover Checklist Every so often I spend an hour or so reading reviews on Flipkey and Trip Advisor and look at what vacation rental clients are griping about. We can learn so […]
Share Delight Your Guests with Beautiful Beds I wouldn’t normally blow my own trumpet but as a lead-in to a bit of a rant, I have given myself permission on this occasion. And anyhow, it’s my blog […]
Share Just Cheesed Off with the Changeover! I spend a lot of time on this blog, and in my day job as a vacation rental manager, talking about the ‘cost of doing business’, and have referred occasionally […]
Share Does Your Vacation Rental Feel Like Home? I wanted to share a blog post I read today on At Home in Tuscany because it says very succinctly what renters want when they book a vacation home. […]
Share Rising Expectations of Vacation Rental Guests I’m curious to hear how many owners have experienced requests, or even demands from their guests for services that we would not expect to be provided in a vacation rental. […]
Share What’s Under the Bed? When was the last time you checked under the beds in your vacation rental home or cottage? Did you check the bathroom cabinet; the dresser drawers and the shelf in […]
Share When Pets go Missing at a Vacation Rental My son & his wife just spend a sleepless night as their beloved Beagle took off for a walkabout yesterday while they were both at work, and didn’t come home […]
Share Changeover Without Tears – An Owner’s Guide to Changeover Day With the vacation rental season in full swing most owners, myself included, approach changeover day with a mixture of trepidation, anticipation and sometimes, confidence. Whatever we expect, there are times […]
Share 8 final checks before the vacation rental season starts For many of us the high season is already in full swing but I had a few days with vacancies at Osprey Cottage this week so used them to do […]
